Mynd considers the following issues an emergency:
- No electricity
- No water
- Broken or non-working exterior doors, locks, or windows
- No heat (when outside temperature is below 50 degrees)
- No air conditioning (when outside temperature is above 90 degrees in CA, WA, OR, TX, GA, CO, FL, NC, or above 104 degrees in AZ or NV)
- Toilet not working (one-bathroom homes only)
- Flooding or significant leaks
- Inoperable refrigerator
- Fire (call 911 immediately)
- Burglary or robbery (call 911 immediately)
If you have an emergency, please call (833) 367-6963. Support is available 24 hours / 7 days a week.