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At Mynd, we believe in life-long learning and improvement. Whether you’re a new or seasoned investor or a first time rental owner, Mynd offers a variety of complementary resources and tools to help you stay informed and educated.

Sharing educational resources is one of the ways we’re improving the property management and real estate investment industries. So take a look at our videos, blog, articles, market reports and helpful tips. We believe in continuous education and self-improvement, which helps everyone become better investors.

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Why Do So Many Real Estate Investors Fail? Advice for Portland Rental Owners

We all know that owning investment property comes with risk. There’s always a good chance that investors could fail. Sometimes, it’s not the investor’s fault at all, simply a condition of market trends or the industry in general. In Portland, there are a few specific reasons that investors fail. Many investors who can’t succeed end up getting out of real estate altogether. We want to prevent that from happening to you.

Portland Real Estate Investors Try to Do Everything Alone

There is a really common pattern in Portland, and maybe it’s true outside of Portland as well, in which investors feel that they can and must do everything on their own.If you don’t want to fail with your real estate investment, you need to operate with a view of the long term. This is true whether you’re investing in Portland real estate, investing in stocks, or starting a business. Lots of people read success stories about business people becoming multi-millionaires overnight. It does happen once in a while perhaps, but a lot of time investors get rich slowly and steadily over time. Be prepared to put in the work for months and years.Investors often get excited by buying their first investment property, and they will try to self-manage that property without realizing how much time it takes and how much knowledge is required. It’s very easy to think that it doesn’t take much, and they can do everything that needs to be done on their own.But, this isn’t always true.Maybe an investor will have a bad experience with their resident or find out the requirements of the Portland rental rule book is way more complicated than they originally thought. The rules and regulations in Portland are so complex that the time, energy, and frustration is too much for most investors. It’s easy to forget something or misunderstand something, and then you’ve made a mistake that has the potential to be very expensive.Landlords who are trying to do the maintenance on their rental properties themselves will find that it’s very easy to fail as well. Not only are they losing their evenings and their weekends, they’re probably not doing as good a job as what a professional and licensed vendor or contractor could do. They may not be responding as quickly as they would if they were working with a Portland property management company, and that upsets the residents.When rental property owners try to do everything on their own, they’ll likely get burned out within three to five years. Ultimately, they’ll decide that real estate investing is not for them, and they’ll decide to sell their assets and stop dealing with it. This is a shame because if they had simply worked with partners and property managers, they could have kept the property for the long term and earned a lot more money.

Investors Make Mistakes Not Running a Rental Property Like a Business

If an investor buys multiple properties, the stakes are even higher. If you own 30 rental properties throughout Portland or even in a single building, scaling those assets will bring you huge successes. But, if you get out of the real estate investment game because you’re frustrated with how things work, you need to take a look at where your process went wrong. Were you trying to do too much?Investors who fail often fail because they don’t run their properties like businesses. Anytime you want to run a business and you go to the bank, the bank will want to see a business plan. If you were to ask an investor if they had a business plan, 99 percent of them would say no. They know that their property is a business and they know there are laws and regulations and expenses. But, they are not putting it all together and understanding that they need an actual business plan as well.A business plan is going to help you understand your strengths and weaknesses. It will help you leverage the expertise of other people. Don’t let your ego mislead you into thinking you have to do everything yourself. It’s not your job to lay tile or put up dry wall.When you have a Portland property management company, you are leveraging their staff. You have access to accountants and maintenance personnel. You have qualified people to lease the property.Most people do not buy real estate to have a second or third job.

Rulebooks Don’t Exist for Real Estate Investors

There is not a rulebook that tells you how to run your rental property.So, it’s a huge mistake to try to do everything on your own. There’s actually a standardized way of doing most things, and best practices that have been perfected over the years. Normally, your professional property managers will know how to handle every situation that’s encountered. They’ll operate within policies and procedures and effectively run your property like the business it is.There are a lot of laws and regulations in place here in Portland, and most of those are favorable to your residents. That’s going to make things more complicated in this business.Don’t let yourself fail as a real estate investor in Portland. It’s very easy to succeed when you think in the long term, surround yourselves with experts, and remember to run your property like a business. Contact us at Mynd Property Management to learn how to succeed with your Portland investment property.You can also visit our Facebook group of investors, which is called Master Mynd. It’s a real estate investors’ club, where you can exchange ideas with other owners. Check out our weekly podcast as well, called The Myndful Investor. We invite leaders in real estate and property management to talk about their success and, more importantly, their failures. There’s a lot to learn from this relatable content.

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What's the Difference Between a Portland Rental Emergency and Normal Maintenance Request?

When investors purchase a rental property, they expect that routine and preventative maintenance will be part of what they need to do to protect the condition of their investment and to meet the needs of their residents.Emergency maintenance is something else entirely. It seems to always happen overnight or on a weekend, and it requires you to be prepared, have a team of vendors and contractors ready to respond, and a maintenance budget that can absorb the costs.Emergencies are difficult. They are difficult on you, your tenants, and your vendors. It’s important that you have a good relationship with your residents when you have to respond to emergency maintenance. You’ll need to communicate well and stay professional. Remember – you’re running a business, and you’re responding to a business need when an emergency occurs.Today, we’re focusing on how to prepare for and respond to emergency maintenance situations at a Portland rental property.What do investors need to know?

Educate Your Residents on What Constitutes an Emergency

One of the biggest fears that real estate investors often have is: what am I going to do when I get a phone call from my resident at 2:00 in the morning because there’s a leak or a toilet isn’t working or the heat won’t turn on?The answer is this: you have to set up policies and procedures, and you have to manage expectations.Educate your residents on what is an emergency and what isn’t. Fires and large water leaks are obviously big emergencies. Anything that puts your residents in danger or puts your property in danger should be considered an emergency.Everyone can agree that a fire or a flood is an emergency. But, beyond that you should make sure your residents are on the same page as you in terms of what requires a phone call in the middle of the night. You need to educate your residents and you need to be open to communicating with them. Before they even move in, have a conversation about the procedures that you expect them to follow when a repair is needed. This is the perfect opportunity to discuss what an emergency is and what a routine repair is.This will help residents understand that 99 percent of the things they may have considered to be an emergency are in fact not emergencies at all. You should be thinking from a legal standpoint when it comes to identifying and explaining emergencies. Does it make the home uninhabitable?Educating your residents through an orientation process at the move-in point is a great way to avoid any misunderstandings about emergencies. They want to be aware. You can put something in writing so they can refer to it if they’re not sure whether what they’re experiencing is an emergency. You can also give them some helpful tips and training. For example, when they’re moving in, show your residents where the water shut-off valve is. When you do this, you put a lot of power into the hands of your residents. If there is a water leak, they know how to shut off the water before calling you.Residents can be trusted to handle the first steps of an emergency. And, they should always understand what an emergency isn’t.

Working with Professional Portland Property Managers

Emergency maintenance is one of the best reasons to hire a professional Portland property management company. It takes this headache and hassle of your plate entirely.When you work with an experienced property manager, you get a 24-hour emergency maintenance line. Obviously, as an individual landlord, you might not be able to get a contractor out there to your rental property at 2:00 in the morning or on Christmas Eve. But, when you work with a property management company, you know you’re getting a team of vendors who are committed to their best clients. Your property will be first in line, and someone will be at the property when the sun comes up. This is more than peace of mind; it’s also a higher standard of workmanship and better pricing. Your relationship with a property manager will make handling emergency maintenance issues much easier.More importantly, you want to make sure you are protecting your residents. Obviously, an emergency response is important to the protection of your investment’s condition. But, taking care of your resident’s safety and security is your primary responsibility. You don’t want to leave your residents in an unsafe or uninhabitable situation.Legal trouble can find you down the road if you don’t respond right away to residents who don’t have water or heat. Educate yourself and your residents on what emergencies really are, but never put them in danger. You don’t need the lawsuits or the claims. Even if you cannot respond to the problem right away, you can do whatever is possible to prevent the problem from getting worse.At Mynd Property Management, we have a structured response to any emergency maintenance situation. We work with some of the best vendors and contractors in Portland, and we work closely with our residents to make sure we are all working together to take care of the property. You won’t have to worry about getting a phone call in the middle of the night or trying to find a vendor at the last minute who is willing to help you. Contact us at Mynd Property Management for more information.You can also visit our Facebook group of investors, which is called Master Mynd. It’s a real estate investors’ club, where you can exchange ideas with other owners. Check out our weekly podcast as well, called The Myndful Investor. We invite leaders in real estate and property management to talk about their success and, more importantly, their failures. There’s a lot to learn from this relatable content.

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What's the Best Way to Pay Rent? Tampa Property Management Advice

If you’re renting a property in Tampa, you’ll be expected to pay rent on time every month. In order to meet that obligation, you’ll need to know how to pay rent and when it’s due.We are talking to residents today about the best way to pay rent in Tampa.

Check Your Lease Agreement

Before you sign the lease agreement on a new home, make sure you understand the rent collection policy. Hopefully, you’re working with a responsive and communicative landlord or property manager who will go over the particulars of how to pay rent. This information should also be included in the lease agreement. You need to be on the same page when it comes to rental payments.The leasing agreement should include information on:

How much rent is due every month.How you should pay rent ().Whether there is a grace period if you don’t pay on the first.Whether there are late fees and other consequences to late rental payments.

Rent Payments in Tampa at Mynd Property Management

We know that residents appreciate flexibility and ease. So at Mynd, we provide our residents with three ways to pay rent.The first and most popular way to pay rent is online. We provide a resident portal that’s fast, secure, and convenient. Our residents can log in and pay rent at any time that’s convenient for them. They can do it from the comfort of their own home or from work or from their mobile phone. We accept payments day or night and on weekends and holidays. With online payments, our residents can pay with a credit card, which has a fee, or with an eCheck. Offering online rental payments is a great way to cut down on late payments.Another way our residents can pay rent is by coming into the office to pay in person. We understand that some residents like a little face time and they want the security of knowing they are handing over their payment to an actual human being. We make that work, too. Our in-person payments can be accepted as personal checks, money orders, or certified checks.Finally, residents also have the option to mail their payment to our office. Not everyone is comfortable with online payments – we get it. So, when our residents want to pay by mail, we make sure they have the right address and we ask them to make sure it’s post-dated on the first of the month so the payment isn’t considered late.Automatic payments can be a great way to avoid late fees. If you have online payments available to you, find out if you can set up automatic payments. This is a huge benefit because you don’t have to think about it or worry about paying late fees.

Anticipate Rent Payment Problems

You want to anticipate any problems you may have paying rent on time. Nothing will deteriorate your relationship with your landlord faster than consistently late rent payments. So, take this into consideration and ask all the necessary questions before you sign a lease agreement and commit to a new rental property.With technology, you should have a lot more options that you did years ago. But, not every landlord and property owner embraces technology. If your only option is to pay rent in person with a check and you live on the other side of town, getting there by the first of every month may be a problem.Ask the right questions and get the right help. Residents love renting from us because we’re flexible, responsive, and we make things like rental payments easy.If you have any questions about the properties we have available and what it’s like to work with us, please contact us at Mynd Property Management. We provide a lot of resources and support for residents in Tampa and all over the country.

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What Portland Property Managers Do & How Will You Benefit as an Investor?

Many Portland, OR investors have worked with property management companies before, and they know what to expect. But, if you’re a new investor or you’re thinking about investing or you’ve been a landlord for just a little while and you’re thinking about handing over the duties to a professional, you might want a little more information about what exactly a property manager can do for you.Today, we’re explaining what a property management company in Portland does, and why it can help you have a better investment experience.

Day to Day Property Management Operations

Property management companies actually do a whole lot for the owners and the residents they serve.Some of the tasks that come with professional property management are fairly obvious. You probably know that your property manager will handle marketing your vacant property. We’ll take care of all the online advertising and we’ll help you establish a rental value that’s both competitive and profitable.We will work with prospective residents on the application process and screen everyone who applies. When we’re ready to place a resident, we’ll handle all of the leasing and the collection of security deposits and move-in funds.The leasing process is only the beginning. Once a tenant is placed, your property manager will take care of all the accounting that pertains to your rental property. This includes rent collection and tracking all the income and expenses associated with your property. We produce statements, reports, and tax forms.Relationships are also part of a property manager’s job description. We’ll take care of the resident relationship and we’ll also use our vendor relationships to keep your property well-maintained.We treat our residents as customers and that contributes to better relationships, increased communication, and higher retention rates. The average resident will have 3.8 maintenance requests a year, and we’re available for all of them. Property managers should answer the phone 24 hours a day and 7 days a week. You don’t have to worry about tracking down plumbers or gathering quotes for roofing work. Your property manager will identify the maintenance issues that are required and get the repairs scheduled and taken care of for the resident.

Asset Management and Portland Investment Properties

A good property management company will provide more than day to day operational support. We are also, more importantly, here to help you have a better and more profitable investment experience. We will treat your asset like an investment and make decisions based on your bottom line and your earnings. You wouldn’t give $400,000 to a stockbroker without knowing they are going to be very hands-on with that investment. Property managers have the same attention to your real estate investments. We’ll stay focused on your property or your portfolio. We will treat them like they’re our own investments, and we’ll make sure they are earning you as much money as possible.We will preserve the condition of your asset by maintaining it and protecting it against tenant damage, vacancy costs, and liabilities. We’ll keep an eye on preventative maintenance and make plans for long term upgrades and updates so we can help you maximize your rents over time and attract well-qualified residents.One of the most important services your Portland property manager will provide is help with the local market and the rental values. The amount of rent you’re able to earn on your property will really depend on the location. The same house might earn one rent in one neighborhood and something completely different in another neighborhood. Your property manager should understand the nuances of each neighborhood and help you approach the pricing, marketing, and screening appropriately.

Property Managers Act as Your Firewall

Something that’s often overlooked when we talk about the benefits of professional property management is that we really become the firewall between you and your resident. As an investor, you don’t want to make decisions based on emotions and what you think you should do. Your property management company will have a completely unemotional approach to managing your home and working with your residents.The decisions that are made will be based on the law and the lease agreement. We keep it that simple.Property managers will always treat your rental property like a business that’s designed to make you money. Without a good resident in place, that business doesn’t earn anything. So, you need the property management company to put up a firewall and protect you from the emotions and the personal relationships that can sometimes plague investors who manage their own homes. If you’re new to the industry, you may not understand how difficult it can be to manage residents. Figuring it all out once you already have a resident in place is difficult and dangerous. That’s where the property management company really comes into play and becomes so vital to your success and the success of your investment.If you have any more questions about what you can expect your property management company to do for you, please contact us at Mynd Property Management. We can tell you all about our own services and what you should expect when you have someone professionally managing your Portland rental home. It’s an important relationship, and one you should take seriously. Let us know how we can help you make more and worry less when it comes to your investments.You can also visit our Facebook group of investors, which is called Master Mynd. It’s a real estate investors’ club, where you can exchange ideas with other owners. Check out our weekly podcast as well, called The Myndful Investor. We invite leaders in real estate and property management to talk about their success and, more importantly, their failures. There’s a lot to learn from this relatable content.

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What Are Tenant & Landlord Responsibilities for Rental Properties in Nevada

If you are a resident living in a Reno rental property, you want to make sure you understand which maintenance issues you’re responsible for and which ones the property owner will take care of.This is usually market specific, and today we’re talking about what is pretty typical in Reno.

Lawn Maintenance and Landscaping Responsibilities

In Reno, you always have to ask about lawn maintenance and landscaping. We get extreme weather in this part of the country. There will be snow in the winter and high, hot temperatures in the summer. If your landscaping is included, make sure you know this. Otherwise, you might be expected to pay for the landscaping service. If you don’t know how it works, look it up in your rental agreement or talk to your landlord.

Changing HVAC Filters

Changing filters for the heating and cooling system is usually a resident’s responsibility. That’s an expectation for many landlords. You have to participate in protecting the HVAC. It’s an extremely expensive unit, and it keeps your heat and air conditioning working well. Make sure you’re changing your filters, and protect the HVAC. It also keeps your home efficient and your energy bills lower.

Winterizing the Irrigation System

Figure out if you’re responsible for winterizing the property’s irrigation system. Sometimes the owner puts this on the residents, and you’ll want to be prepared. In the spring and summer, having a professional come out to service and inspect the irrigation system is a great way to maintain it.

If You See Something, Say Something

Make sure you’re proactive about reporting maintenance needs. If you see something that needs to be repaired or replaced, report it. You might expect the owner or property manager to know certain things, but we often don’t know unless you tell us. If there’s a leak, it could affect the safety and the habitability of the property. Don’t ignore it. Report the problem to the owner or the property manager.Make sure you document everything, because you don’t want to be responsible for something you reported. If a landlord doesn’t respond and the problem gets worse, at least you’ve documented that you made the report.Always make sure you’re complying with the lease agreement.If you have any questions about how to manage your maintenance responsibilities, contact us at Mynd Property Management. You should also contact us if you’re looking for a Reno rental property. If you want to talk to us about renting a new home, please contact us. Our website has all our available leasing instructions and properties, and you can search by parameters like square footage, price, etc.

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The Absolute Best Questions to Ask When Hiring a Portland Property Management Company

If you’ve decided to hire a professional property management company in Portland, Oregon, you’ve made a smart choice. Good investors know that their success depends on the team they surround themselves with, and they don’t waste time trying to manage their own rental homes.You want to make sure you’re hiring the best possible fit for your investment goals and your portfolio of properties. So we’re talking today about what kinds of things you should look for when you endeavor to hire the best property management company in Portland.There are a lot of choices. How do you know which property management company to pick?You have to ask some questions, and we have some suggestions.

Sophistication Counts in Property Management

We have spent more than 30 years in the property management industry, and one of the things we have learned is that sophistication can work in your favor and make you more money.When you begin looking for property management services, you’ll find many well-meaning but very small mom-and-pop businesses. The effort is there, and they clearly love what they do. But, the sophistication level is lower than it should be, and their follow through is rarely where it needs to be.So, you end up having a property management firm that tends to be very reactive rather than proactive. It’s not that their intentions are bad, it’s more like they don’t have the capacity to meet your needs. Some of the smaller management firms are running around playing whack-a-mole, just putting out fires. They can’t be strategic and they can’t deliver the sophisticated services you need.You want a property management company that is proactive. Look for an innovative company that’s modern and on the cutting edge of everything that’s happening in property management and real estate investments. You need a company that’s willing to invest in technology so that they can proactively take care of the things you need.Here’s an example of how a proactive property management company operates. They might suggest to you that the furnaces in your rental properties get tuned up in the off-season because it’s less expensive to have a heating specialist out in the middle of summer. Having those furnaces inspected and serviced will save you money in December because you won’t have a more expensive repair and your residents won’t be calling because the heat doesn’t work.That is being proactive. This type of sophistication and forward-thinking saves you money and in some cases, it can save you a lot of money.

Licensing and Insurance: Cheaper Vendors Aren’t Better

You also want to make sure you are using a property management firm that only uses licensed, insured, and bonded maintenance companies. Sometimes you might feel like you’re paying more for these professionals, but these are companies that will warranty their work. They have a good, strong reputation in the marketplace and value your business. They will take care of you and your residents and treat you like valued customers.When it comes to maintenance, cheaper is not necessarily cheaper, and it’s definitely not better. You’ll end up spending more than you think you are saving. We have learned this first-hand. There is a cost of doing business and there is a cost of getting things fixed and doing it right.In Steve’s early days as an investor, he thought he was saving money, but when maintenance provider had to go out to a property three times, he actually ended up spending more to get the work done right. And, he found himself with frustrated residents. It’s hard to deal with an issue like that and to continue spending money on the same problem. If he had hired a licensed and insured professional to fix the problem the first time, it would have not only saved money but stress as well. Get the right person in there. Get the job done and do it right and move on.

Ask about Communication and Responsiveness

And when we talk about the level of sophistication a property management company needs, you need to be sure to ask the right questions.You want to know how quickly they respond to tenants. And you will want to know how quickly maintenance issues are resolved. Ask a potential property manager if they have any preventative maintenance programs. At Mynd, we strive to respond to everyone within 24 hours and to have all maintenance requests closed within seven days. A lot of times we actually do better than that. If you can run a business like that, your residents are going to be very happy. It will increase retention and allow for healthier rent increases.

Talk About Investment Goals

When you are looking for a management company, make sure they are in alignment with your goals and your strategy. Make sure they can help you get there. You don’t want to choose a company just because they’re the cheapest company on the block. They could very easily lead you in the wrong direction. There could be mental frustrations and lawsuits that come with that.Make sure that whatever company you choose, they are in line with what you want for your investment property.We would be happy to answer any questions you have about how to find a Portland property management company or what we can offer you that other managers can’t. Contact us at Mynd Property Management for more information.You can also visit our Facebook group of investors, which is called Master Mynd. It’s a real estate investors’ club, where you can exchange ideas with other owners. Check out our weekly podcast as well, called The Myndful Investor. We invite leaders in real estate and property management to talk about their success and, more importantly, their failures. There’s a lot to learn from this relatable content.

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