Mynd’s Core Values

At Mynd, we are committed to creating happy homes and healthy investments. We achieve this mission by Raising the Bar with the 3Rs in everything we do:

RELIABILITY

We’re able to earn trust because we do what we say. We prove it because we measure everything.

RESPONSIVENESS

We’re on top of it. We’re serious about our customer service and our response times are always tracked and recorded.

RESULTS

We put our money where our mouth is. We’re so confident the driving results that we offer a variety of guarantees for our owners.

Who we are to the outside world is who we are inside our core. We lean on our six core values to achieve our purpose and ensure that we deliver our brand promise.

Be Myndful

Every day, we strive to be Myndful because our work is challenging but important. Myndfullness is a state of mind that puts us in the present moment, allows us to focus on our best selves and raise the bar so we can create happy homes and healthy investments.

Being Myndful allows us to do what we are passionate about and live the lives we have always wanted. Is there a higher calling?

Always be entrepreneurial

Our entrepreneurial spirit keeps us alive. It keeps us curious and experimenting with new and better ideas. Sometimes the best new ideas stem from problems, so we speak up when we see them.

We conquer problems, innovate and iterate unapologetically as we redefine the industry.

Earn Trust

The property management industry has a trust deficit. Every day we battle to get it right for our customers.

After we earn trust, we partner with our customers and the dynamic changes for the better. People then choose to work with us and for us. We transform the industry together.

Play Team First

We play “Team PM” on a daily basis and we do so like the best teams in history. Our customers never see us skip a beat.

Balls are never dropped because we don’t let each other down. We sweat together and celebrate together as a team.

Be an ‘A’ Player

We only hire the best and we don’t settle for less. Every talented team member strives to be challenged, wants to learn and aims to WIN.

As an ‘A’ player, we don’t seek to be right, we take action to get it right.

Think Like an Investor

We pride ourselves in being a company for investors by investors. Each of us is at a different stage of our journey to becoming a better investor but all of us think like an investor. We view our work through an ROI lense and make calculated decisions based on data.

Mynd’s investor-centric environment attracts and retains our talent.

What Our Clients Are Saying

Lisa Mansfield
Lisa M.
03:55 25 Jan 20
I received excellent customer service with Kristen Burch. She was professional, kind and quick to respond to my inquiries. It was a pleasure doing business with her, hence the 5 stars.
Robert Mayfield
Robert M.
21:47 24 Jan 20
Jaime has been excellent, Very polite, Professional and very quick to respond and assist, Great customer service!!
Laura Lawrence
Laura L.
14:24 24 Jan 20
I contacted Mynd through their app regarding my fridge not working properly. They had a quick response. Eduardo contacted me the same day and had my fridge replaced by their service company. It is so great to have such quick responses and getting things fixed right away. Thank you Eduardo.read more
Elizabeth B
Elizabeth B
22:20 23 Jan 20
Austin was extremely easy to work with, even when there were some changing of plans. He was extremely pleasant and understanding, exactly the kind of customer service you’d want. I was very surprised at how quickly he responded and how easy he made everything. Thank you!read more
Reymundo Rodriguez
Reymundo R.
18:53 22 Jan 20
I would like to thank Adriana for assisting me with my lease renewal. I was having a hard time signing it and she met me in the Yakima office to take care of it

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