Mynd’s Core Values

At Mynd, we are committed to creating happy homes and healthy investments. We achieve this mission by Raising the Bar with the 3Rs in everything we do:

RELIABILITY

We’re able to earn trust because we do what we say. We prove it because we measure everything.

RESPONSIVENESS

We’re on top of it. We’re serious about our customer service and our response times are always tracked and recorded.

RESULTS

We put our money where our mouth is. We’re so confident the driving results that we offer a variety of guarantees for our owners.

Who we are to the outside world is who we are inside our core. We lean on our six core values to achieve our purpose and ensure that we deliver our brand promise.

Be Myndful

Every day, we strive to be Myndful because our work is challenging but important. Myndfullness is a state of mind that puts us in the present moment, allows us to focus on our best selves and raise the bar so we can create happy homes and healthy investments.

Being Myndful allows us to do what we are passionate about and live the lives we have always wanted. Is there a higher calling?

Always be entrepreneurial

Our entrepreneurial spirit keeps us alive. It keeps us curious and experimenting with new and better ideas. Sometimes the best new ideas stem from problems, so we speak up when we see them.

We conquer problems, innovate and iterate unapologetically as we redefine the industry.

Earn Trust

The property management industry has a trust deficit. Every day we battle to get it right for our customers.

After we earn trust, we partner with our customers and the dynamic changes for the better. People then choose to work with us and for us. We transform the industry together.

Play Team First

We play “Team PM” on a daily basis and we do so like the best teams in history. Our customers never see us skip a beat.

Balls are never dropped because we don’t let each other down. We sweat together and celebrate together as a team.

Be an ‘A’ Player

We only hire the best and we don’t settle for less. Every talented team member strives to be challenged, wants to learn and aims to WIN.

As an ‘A’ player, we don’t seek to be right, we take action to get it right.

Think Like an Investor

We pride ourselves in being a company for investors by investors. Each of us is at a different stage of our journey to becoming a better investor but all of us think like an investor. We view our work through an ROI lense and make calculated decisions based on data.

Mynd’s investor-centric environment attracts and retains our talent.

What Our Clients Are Saying

Elle
Elle
05:28 14 Jul 20
Enzo was awesome! He was extremely courteous, professional, and informative. He answered my questions thoroughly. I had an issue with booking a couple of self-tours. He remedied the issue promptly. When unable to find a lockbox, he patiently assisted me with locating it. He even pronounced my legal name correctly. 🙂 He seemed genuinely happy to help. I hope to speak with him again, as I am still in search of a home that will be a perfect fit.read more
Traci Henzel
Traci H.
01:43 12 Jul 20
As always - very professional. Lawrence I. did a follow up two days after our air was fixed to make sure it was running ok and if we needed anything else. Thank you for everything.
Siawn Ou
Siawn O.
00:38 12 Jul 20
Flora was very helpful in resolving an issue. She carefully read my service request for removal of a wasp’s nest (early stages of formation) on an exterior wall, and contacted the vendor immediately (instead of having them book an appointment with me). They were on site within 20 minutes and quickly removed the nest. Problem solved quick and easy.read more
Karla Gonzalez
Karla G.
23:13 10 Jul 20
Alejandra Diaz great person to help when needed and great customer service totally reccomend her, she also speaks spanish
Tamika Woodard
Tamika W.
22:48 10 Jul 20
I love this company! They are very responsive and work quickly with any requests. Gilberto Lopez took great care of my issue today! Thank you!

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