Si necesita ayuda en español, mande un correo electronico a email@example.com y un representante lo contactara.
Mynd does not discriminate against residents or prospective residents based on race, color, creed, religion, national origin, sex, marital status, disability, sexual orientation, or age. Mynd does, however, require favorable credit, an unblemished criminal and previous housing background check and a monthly income 2.5 times the gross monthly rent.
To apply for the home, you can either visit mynd.rentlinx.com, find the unit you are interested in, and click on the Apply Now button OR respond to our previous messages and let us know you want to apply. Applying online will result in faster service.
You may send us a message by replying to your appointment confirmation email or by sending a message to firstname.lastname@example.org.
Absolutely. You can schedule multiple self-showings via http://mynd.rentlinx.com/.
Please return to the lockbox and enter the same access code given to you to return the keys. If your code no longer works, please contact us at 833-367-6963.
We recommend waiting until the previous tour is complete prior to entering the home. Please contact our support line at 833-367-6963 for additional assistance, if needed.
If you cannot access the Codebox or Rently lock and you are at the property, please contact us for support at 833-367-6963.
If you can not locate the lockbox (either Codebox or Rently) and you are at the property, please contact us for support at 833-367-6963.
A Rently lock is an electronic lock installed directly on the door. Enter the code we provide and then press the enter button to unlock the door.
A Codebox is an electronic lockbox. Simply enter the code we provide, press enter, and then press the blue Codebox label above the keypad to access the key compartment.
Yes, let us know which apartments you are interested in viewing and we will confirm your appointment for each one.
If you have scheduled a self-showing, there will not be a Mynd agent at the property.
A self-showing allows you to view a vacant property at your convenience. We will schedule you for 1-2 hours and send you instructions to obtain keys from a lockbox located on the property. You can tour the home on your terms without anyone else in attendance. When you are finished touring, lock the property and return the keys to the lockbox. We will follow up with you after your showing to answer any questions you have or to get you set up to apply. If you have any questions, you can always message us at email@example.com.
In order to minimize risk to the community or the apartment, it is important that we know who is viewing the homes. We verify your identity when you submit a photo of your government issued identification. A driver’s license or passport with your photo, legible name, and date of birth are acceptable.
You may schedule a self-showing to view an available unit between the hours of 8:00AM to 7:00PM. To schedule a showing, please visit http://mynd.rentlinx.com/, select the property you’d like to see, and complete the prompts. You will need to supply a valid government-issued photo ID.
We strongly encourage you to complete the application process online. The benefits of applying online are faster processing and the ability to pay online. All you need to apply online is an email address. We will also be happy to walk you through the process.
If you are interested in applying with a paper application, contact us at firstname.lastname@example.org. We cannot guarantee that paper applications will be processed quickly.
A Guarantor must provide proof of income totalling 5X the monthly rental along with a completed Guarantor application.
A Guarantor application along with proof of income can be submitted should an applicant be denied due to income only. A $49 application fee will apply and only one guarantor is allowed per lease.
A Guarantor is not technically a “co-signer”. A Guarantor is a qualified person who agrees to be immediately and completely responsible for rental payments if the rent payments are not made on an apartment/home by the lease-holder. A Guarantor should complete an application and be approved for the responsibility. The guarantor, once approved, will sign an addendum to the main lease. The Guarantor has no rights of access to the apartment/home. Only 1 Guarantor per household may be used. The guarantor must reside in the United States. A Guarantor may not be used if the applicant is denied due to negative credit history or denial due to criminal history.
It is possible to be approved with a prior eviction, but every situation is unique. Unpaid prior evictions on applications are usually declined.
It is possible to be approved with less than perfect credit history. Credit decisions are received with “approved”, “approved with conditions” or “declined” decisions. If your application is declined, we will issue a letter that will allow the household to contact the credit reporting agency to understand why a declined decision was reached.
We process rental applications through TransUnion Resident Screening. We process for both credit and criminal history, and residential evictions.
Valid government-issued photo identification & proof of income are mandatory.
The total monthly income on an application needs to meet the 2.5 times the total monthly rent requirement.
If you’re a salaried employee, please submit most recent pay stubs or bank statements (with a two-month history of regular direct deposits from your employer).
If you’re about to start a new job or have been working for less than a month, please submit your offer letter signed by an authorized company official with the company letterhead stating your start date, title and salary. This offer letter should be dated within 15 days of your rental application. Also add, HR or Supervisor contact information – their name, title, phone and email address. We will call this person to verify your employment.
If you are self-employed, please submit the most recent W2 or 1099 forms or most recent income tax return. Please also submit the most recent bank statements for the last 2 months. Name on the bank account should match the applicant’s name and the account balance on each statement needs to meet the monthly total income requirement (when combined with the rest of the income documents).
If you work based on a commission or your income varies month over month, please submit 3 months of most recent pay stubs. If less than 3 months, submit the most recent W2, 1099 or tax return from the prior year.
You can also submit documents to show additional income sources if you want these to be considered for the monthly income requirement. Such documents are copies of the court order/awards letter for Child Support or Alimony; Copy of the earnings statement/awards letter for SSI, Disability, Pension or Retirement. You must submit 2 most recent bank statements showing the amount of the deposit for any of these cases.
If you have a service or emotional support animal, you must submit a valid service / emotional support animal letter prepared by a licensed healthcare or mental health professional that includes an ESA prescription/recommendation and describes how the animal will help your condition and confirms that the animal is a vital part of your life.
Yes. Contact the person you’ve been working with to complete your application process. They will assist you with the details.
Possibly. Please note that properties you are interested in may have different qualifying criteria. If the qualifying criteria is identical, one application and associated fee is sufficient. If qualifying criteria is different between the properties, please consult our leasing support team for guidance.
The application fee is non-refundable.
Electronic payments are the preferred method of payment.
The fee to apply is $49 per applicant. All persons 18 years or older are required to complete an application.
A rental application must be completed by each occupant aged 18 years or older. We require proof of income along with an application fee of $49 per applicant.
The steps to apply for a home with Mynd:
A smart lockbox will be placed at the unit. A code will be generated and sent to you, allowing you to access keys to the front door on the day of move in. Any additional keys or access-related equipment (e.g. garage clicker, laundry key, etc) will be left inside your home in a place specified by your move-in representative.
Utilities may be set up in a variety of ways, depending on where you live and the wishes of the property owner. In many cases, residents will be responsible for contacting the utilities companies, transferring the bills directly to their names, and paying any associated fees. A description of the most common alternative variations appears below. In all cases, you should reference your lease for specifics.
We know that utilities payments can be complicated, so please contact your leasing representative with questions.
Within 2 business days of paying the deposit to reserve the apartment.
You can secure an apartment or home by paying the deposit ASAP after receiving notice of application approval. Please note that the home will not be taken off the market until you pay your deposit. Once you’ve paid your deposit, we will send a lease agreement for review and electronic signature within 2 business days.
Pets are allowed at select properties, but you may be charged an additional one-time and/or recurring fee. We typically advertise this on our listing. As per FHA guidelines, we will consider requests for service and emotional support animals with proper documentation.
Pets are allowed as some properties, but this varies based on each property owner’s discretion. Not all listings are classified as pet-friendly. If pets are allowed, we accept the following types of pet: Dogs: We all love dogs, but there are certain breeds which are restricted due to liability. Dogs should have no history or propensity for violent actions. The dog weight limit is generally 40 pounds unless otherwise allowed by the owner. All dogs must be on-leash in common areas of any multifamily dwelling and must also be housebroken. Restricted breeds include:
Cats: Cats must be indoor cats only. They must be neutered or spayed, and the resident must provide appropriate litter box and maintain it in a clean, sanitary condition. Birds: Birds must be kept in cages at all times. Fish: The water container for fish should not be over 15 gallons.
Yes. The additional amount that residents owe will vary by property, location, and pet type. Depending on these factors, charges may appear in the form of pet deposits, pet fees, or pet rent. Please contact your Mynd representative for details. All pet-related charges will appear in the lease.
Unless otherwise indicated in the listing, a 12-month lease agreement is standard for new leases. Shorter leases can be discussed, but are not guaranteed.
Unless otherwise indicated in the listing, a 12-month lease agreement is standard for new leases.
Typically, the minimum security deposit is equal to one month’s rent for qualified applicants. Security deposits may be higher for conditionally-approved applicants, renters who require a guarantor, and residents with pets.
The number of people allowed to reside in each unit is equal to twice the number of bedrooms, plus one. For example, if you’re applying to a two-bedroom apartment, (2 beds * 2) + 1 = 5 total residents allowed.
We require renter’s insurance on a per property basis. Even though your property may not have required insurance, we still strongly recommend obtaining it. Our insurance policy only covers the buildings themselves, and not your personal belongings. Most car insurance providers offer you the option of renter’s insurance, which can sometimes be cheaper when combining it with your vehicle insurance.
“Pre-leasing” is a process for new potential residents to apply for and pay a deposit on an apartment/home before it is available for viewing. Pre-leasing typically applies to properties that are in the process of vacating (i.e. the previous tenant is still living there). We do not show an apartment/home until it’s ready for a new resident to move-in. The advantage to pre-leasing a property is it allows you to secure an apartment/home before anyone else has a chance to do so. Photos of the apartment may be provided before the unit is ready for move-in. That said, if the home is not yet ready, photos of a similar home in the complex might temporarily be posted. If the posted photos are not of the actual apartment, this will be disclosed in our listing. Either way, the tour is not available until the Mynd team has inspected and approved the apartment/home for move-in. The steps to pre-lease are simple and the same for available properties.
If you decide not to move forward with your move-in, a prorated portion of your security deposit will be held. If you’re interested in an apartment that is available for pre-leasing, let your leasing representative know.