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Our team of local professionals at Mynd Property Management are different from other Charlotte, NC property managers. Servicing rental properties in Charlotte and the surrounding Gastonia, Concord and Lake Park areas, we leverage real-time data to consistently better our services, providing owners with seamless management experience.Customers working with Mynd can rely on us as their trusted partner, providing them with a healthy investment, and their residents with a happy home. Residential real estate now joins the financial sector, food and beverage and the motorsports industry as Charlotte’s biggest moneymakers. It’s time to make your real estate investment work for you.
If we place a resident and they fail to pay rent at any time during their lease, we reimburse you up to $5,000 in lost rent while we resolve the situation.
If a resident we place moves out and leaves behind property damage in excess of their security deposit, we will cover the difference, up to $5,000.
If a Mynd-placed resident fails to pay rent and an eviction is required, Mynd will cover the court costs and legal fees up to $5,000.
Your rental property is one of your most valuable assets. You expect concrete, tangible results, and Mynd delivers. We focus on measurable results that you can see.
Quicker than average leasing times.
Less than 4 business hours for owners, less than 8 business hours for residents.
Higher than average resident quality score (720+)
No need to worry about rental payments, less than 2% delinquency.
Consistently high customer satisfaction scores (Better than 4/5)
Net Promoter Score of 58 versus industry average of 7
We start by hiring the best people with deep local expertise.We equip them with the tools, technology and data. You get results.
Kaitlyn has been in the Property Management and Real Estate Development industry for 5+ years, with an initial focus on Commercial (Retail, Office Space, Restaurants) spanning nationwide. Since then, she has transitioned into residential management by joining Mynd. She strives to create a strong working dynamic between Mynd and the client that is built on communication and teamwork. Kaitlyn is here not only to meet your immediate property management needs, but also to help you in achieving your overall real estate goals.
Mynd’s property management team has local experience in the Charlotte area. We know that multiple banks and other companies have corporate headquarters in the area, and those employees make for great residents. Charlotte, NC is home to East Coast Operations of Wells Fargo, Bank of America, TruIst Financial and other large corporate headquarters. Your Charlotte rental property is bound to attract a steady flow of residents due to the bountiful job opportunities in the area. Not to mention, you will benefit from the additional shopping, dining, community centers and other developments that have taken place to provide for the new wave of residents in the Charlotte, NC area!Mynd Property Management offers a team of professionals striving to continually provide a quality of service differing from any other management company in the Charlotte, NC area. We know the local residents, the Charlotteans, are excited about the city being the 3rd fastest-growing major city in the United States and all of the new opportunities this will likely bring to the city.
Charlotte City Center, 525
North Tryon Street, Suite 1600,
Charlotte, NC 28202
The City of Charlotte is also home to many notable attractions and sports teams, which is bound to attract residents to your Charlotte rental property. Explore our Charlotte property management and investing resources below to learn more the area!
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Known for its financial services and distribution, Charlotte is home to 12 Fortune 500 companies and 15 Fortune 1000 companies. Bank of America, Lowe’s and Duke Energy are a few located here. Charlotte draws in close to 100,000 new people every year, making it the largest metropolitan area between Atlanta and Washington, D.C. With a projected 23.7% increase in population from 2014-2025, the area will soon hold a total of 2.8 million people. The region is expected to be home to 14 Fortune 500 companies by 2025. The expansion of technology companies and low cost of living leaves Charlotte as solid buy for investors and is ranked #6 for lowest cost of living, compared to salary, out of all the tech hubs in the U.S.
Expected growth rate of each individual sector from 2015 to 2025:
The northwest is appealing to those interested in outdoor activities such as whitewater rafting, hiking, and camping. Lake Norman, a popular site for outdoor activities, is close to Huntersville, which is one of the top 5 highest performing school areas that have affordable housing. The northwest also has a newly constructed $600 million dollar casino.
The newly developed Blue Line Light Rail Extension provides alternative transportation for those in the area. Exponential economic growth expected from the project making the Northeast one of the best long-term places to invest. The area also includes UNC Charlotte and IBM Innovation Center. The best school district in the northeast is Mooresville, ranked #4 in all of Charlotte. Cabarrus County is projected to have a 24% increase in population by 2025, which is the 2nd largest population increase in all of the Charlotte counties.
Having the Charlotte Douglas International Airport and best public schools in Charlotte, the southwest includes 3 of the top 5 suburbs based on performance of schools nearby. The top suburbs in Charlotte are (#1) Tega Cay suburbs, (#2) Fort Mill suburbs, and (#5) Lake Wylie suburbs. Additionally, a popular location within Charlotte is the Ballantyne zip code (28277), which is ranked as one of the top 5 areas with affordable housing next to great-performing schools. However, not everyone can afford to live next to Lake Wylie. On top of the best schools in Charlotte, the southwest is a short commute to watch NFL, NBA and NHL games downtown.
Union County public schools ranked #4 in all of North Carolina; there is a predicted increase of population of 23% by 2025 in the county. Both the 28270 and 28105 (Matthews) are ranked as two of the most affordable housing areas with great local schools. As a whole the area is well priced and located next to great-performing schools. But another upside to the southeast is the short commute to the busy Stonewall Street, which has Stonewall Station, Whole Foods, and newly built hotels.
For more information refer to our Knowledge Center and visit our Charlotte, NC Property Management page for local landlord tips and information. Our team has vast knowledge and experience in local Charlotte, NC property management and can help you to have a better investment experience. We educate on topics in the Charlotte, NC area ranging from repairs and maintenance, leasing, local laws and regulations and more!
We look forward to furthering your rental property education.
Known as the “Research Triangle,” the Raleigh-Durham area is home to IBM, Cisco, SAS, and Wells Fargo. Not only does the area offer a wide range of career opportunities, but it also has affordable housing and walkable neighborhoods. According to U.S. News, Raleigh is among the best places to relocate to. In 2019, there were over 38,000 job openings alone. Duke University, UNC-Chapel Hill, and Davidson University are some of the top schools in the area along with quality state schools (NC State). Raleigh-Durham continues to be the fastest-growing metropolitan area while remaining among the 30 most affordable housing markets in the U.S.
The northwest region of Raleigh is home to some of North Carolina’s best places to live, such as Morrisville, Cary, and Chapel Hill. It includes more than 200 companies that draw in thousands of college graduates a year. On top of great universities, Chapel Hill School District is ranked #1 in all of NC according to patch.com. With 3 prestigious Universities nearby and thriving businesses, the northwest will always have a large population and demand for housing.
Northeast Raleigh is close to multiple nature preserves and is a short drive to Lake Falls. Wake Forest suburbs generate strong family demand with great neighborhoods. Surrounded by parks and athletic centers, it is projected to increase in population by 24.5% by 2025. In addition, the schools in Wake County are ranked #9 in all of North Carolina according to niche.com.
The southwest region of Raleigh has a wide variety of shopping and entertainment. It is also home to two of North Carolina’s top places to live, Cary and Apex. These suburbs in Wake County ranked high on niche.com, largely due to the short commute to the city, great school systems, and neighborhood safety.
The southeast region of Raleigh is rich in culture, making it home to some of the most historical landmarks in NC. The area has access to the I-95, I-40, and U.S. 70. As living standards in southeast Raleigh continue to improve, the area as a total is growing at a fast pace.
Johnson County represents a particularly exceptional area of growth right now. With access to major freeways, Johnson County is projected to grow by 27.3% by 2027. The southeast is a great place to invest because of the cheaper housing and option to live either downtown or a slower atmosphere outside the city.
For more information refer to our Knowledge Center and visit our Raleigh, NC Property Management page for local landlord tips and information. Our team has vast knowledge and experience in local Raleigh, NC property management and can help you to have a better investment experience. We educate on topics in the Raleigh area ranging from repairs and maintenance, leasing, and much more. We look forward to furthering your rental property education.
A former NFL player a software engineer are teaming up to alter the property management industry for the long haul.Maybe it sounds like the beginning of a joke: A retired NFL pro a software engineer start a company together. Wait, two companies, one after the other! But nope, that’s just reality. Former football placekicker Doug Brien engineering consultant Colin Wiel first joined forces to create Waypoint Homes (), partially in response to the 2008 financial crisis. Home prices were crashing, the catastrophic low seemed like the right time to ramp up their real estate investments. The pair started with their own money, then went to banks private equity firms for more.Wiel said he Brien “were both talking about this same idea, of buying single-family homes as a long-term real estate investment, as a rental property. That hadn’t really ever been done at scale before we did it with Waypoint.”The company grew to hundreds of employees billions of dollars’ worth of properties under their management. Eventually, Waypoint merged with Starwood Property Trust went public. But after a year on the NYSE, Wiel departed, followed by Brien in early 2016. Both men longed for the exhilarating challenge of building an early-stage company.
Last year Brien Wiel launched Mynd as co-CEOs. Their new venture is a tech startup with gr ambitions to transform property management , ultimately, the whole single-family rental industry. n October 2016, Mynd closed a Series A round with Canaan Partners, raising $5.5 million. The company is funded through 2017, but the founders plan to raise their next round before the end of the year.The Mynd office is located downtown in Oakl, California. t has the vibe of a typical Silicon Valley startup—twentysomethings in jeans hoodies bent over their computers, hard at work, but there’s a ping-pong table near the entrance. Neither of the co-CEOs dresses formally for work.“We’re trying to create a culture that’s more akin to a technology company,” Brien explained. “We’re also trying to bring in lots of different people, not just people who have real estate property-management experience. We’re trying to create a culture where people speak up share their ideas,” because the status quo is not always the best way of doing things, he said.Wiel said Mynd is “an opportunity to really make a dent in the universe,” the founders see themselves exping far beyond their current 30 or so employees. Wiel’s five-year prediction is bold: “We’ll be in many markets across the country. We will be, at that point, having a dramatically different offering than owners of residential properties can get anywhere else. And we’ll be a very large very successful company, known as the company in residential property management.”Currently Mynd’s core product is in private beta, meaning their software is still being developed is not yet available to the public at large. Twelve customers, with roughly 150 rental units under management, are participating in the private beta. Mynd’s official launch is pegged for March 1, 2017.
Neither the average startup founder nor the average real estate investor is a retired pro football player. Doug Brien is both, he seems unfazed by it.Brien grew up in the Bay Area, where Mynd is now based. Originally, his sport of choice was soccer, but in high school, Brien said, “ got talked into being the kicker for the football team my senior year ended up being pretty good at it.” The blasé phrasing is typical of how Brien recounts his achievements, which exceed the norm—even in high-powered Silicon Valley.Joining the high-school team “was a pretty big turning point,” Brien said, because it secured a scholarship to the University of California at Berkeley. “ figured the opportunity to attend Cal, whether ended up playing football or not, was too good to turn down.” He majored in political economics, with a minor in conservation resource studies.Brien was the lucky college walk-on—or talented walk-on, others might say—who made it onto the field. “ sat on the bench for two years, basically learned,” he explained. Once Brien made the starting position, he said, “ worked really hard at it, kind of turned it into a craft that studied. worked on both the physical game, learning techniques how to be better, but also the mental side of the game.”Brien said business seems like a breeze after the stress of winning or losing in the stadium. “The stakes aren’t as high, the pressure isn’t as high, in business,” Brien told DS News. First in college then in the NFL, Brien put a lot of effort into coping with the pressure. “ learned to meditate, found mental coaches,” like the ones professional golfers have. Brien reflected, “t’s one thing to tell someone, ‘Focus, don’t get distracted by all the externalities.’ Well, actually doing that is a very different thing. you practice. There are actually drills different types of exercises you can do. Every single day, had an hour a day set aside that did mental training.”The CEO of a public company, which Brien was at Starwood Waypoint, faces high-pressure situations as well—earnings calls, important speeches, board meetings among them. But, Brien pointed out, “t’s not so binary. As a kicker, it’s like, it’s either good or it’s not. t’s three points, or it’s zero. There’s no two or one. Whereas in you can kind of do okay wish you did better. t’s rarely do or die.”Brien’s real estate investment career overlapped with his tenure as a pro placekicker. “t’s a pretty tumultuous existence, being an NFL placekicker. mean, you’re only as good as your last kick. never knew how long it was going to last. was making good money, wanted to look at making investments that would produce cash flow for me later in life, real estate is a good way to do that.” A family friend helped him get into the business. “As invested more, wanted to educate The myself more underst more about it,” Brien said. “And so ended up getting involved with doing due diligence on new properties spending some time in the office with them, managing some of the properties.”By the time Brien retired from football in 2005, he had been investing for almost a decade. While playing for the New Orleans Saints, he got an MBA in real estate finance. Brien said he has carried many insights from the world of sports over into business.“Just by being around all those different coaches, picked up a lot about how they treat people, how to build camaraderie, how to build a team, show people you trust them, show people you believe in them,” he said. For Mynd to tackle the market they’re targeting, a solid team will certainly be necessary.
The property-management industry is larger than a layperson might expect, according to co-CEO Wiel.“n our sector, which is buildings that are 50 units smaller—so, apartment buildings up to 50 units in size plus all single-family homes— we think it’s about a $27 billion-a-year industry in the U.S.,” he said. “Just the fees collected by third-party property management companies.”This isn’t implausible, since BSWorld’s industry research pegs the entire industry’s revenue at $73 billion.“t’s a big industry,” Wiel continued, “but there are no large companies in the space. Which is fine, but there are also no companies in the space that have really embraced technology.”Mynd its investors are betting that technology will have the same transformative effect on property management that it’s had on other industries. They’re drawing on their experience with Waypoint to support their thesis.“The conventional wisdom was, you have to be really hs-on with single-family rental, that’s why people had done it with 50 units or 100 units, but nobody had done it with 5,000 units,” Wiel said. “ we sort of respectfully disagreed with the people that were telling us that, said, ‘We think with technology, if we create an end-to-end cloud computing, mobile computing infrastructure, we can systematize automate a lot of the business, really empower our property managers to be much more efficient much more diligent about the follow-through.’ Because things are automatically happening there are lots of systems in place to make sure everything’s being done really well.”t took some time to nail down a solid strategy, but eventually it paid off.“t was over the course of seven years that we did this,” Wiel continued, “with a lot of trial--error figuring out what works. But once we really got it figured out, we realized, ‘Wow, this is a total game-changer. We’re able to do this much, much better, we’re able to bring the costs way down, do it all with fewer people, our people are much more effective.’”After leaving Waypoint, Wiel Brien saw how they could leverage their experience.“We looked around at the overall residential lscape in America,” Wiel said. “There are over 30 million units that are in buildings 50 units smaller, plus single-family, that are owned almost all by individual investors, who are either hiring a third-party property manager or self-managing, most likely because they can’t find one they can trust.”The fees for managing a fraction of those units could rise into the billions, Mynd’s founders aren’t the only ones who’ve noticed the tempting breadth of this market. Wiel named startups OneRent Castle as competitors, along with the traditional property-management firms Renter’s Warehouse HomeRiver. OneRent in particular seems to be offering the exact same services that Mynd’s initial product will offer.Brien Wiel said their competitive selling point will be their years in the industry their takeaways from having built Waypoint’s internal property-management systems.“That’s a big moat,” Wiel said, “to have the combination of deep property-management expertise deep technology experience, which is the core of the partnership between Doug me.”And the potential of that combo seems to be huge, according to Brien.“We’re saying that we’re going to manage hundreds of thouss of units,” he said. “t’s really our experience at Waypoint that gives that goal credibility.” He also cited “synergies” between the co-CEOs, both men noted that they have complementary strengths. Brien specializes in operations human logistics, whereas Wiel gravitates toward technology. They share a focus on Mynd’s strategy going forward.
“Historically, property management has been done in a very ad hoc, manual, paperbased way,” Brien told DS News. “To create the paradigm shift do something different in real estate, which is needed, you have to come at it from more of a technology perspective. Having said that, you could definitely err on being too technology-centric build technology for technology’s sake. You can sit in a room think, ‘Oh, these tools will be so cool,’ but then you take them out to the market nobody cares about them. t has to be both, having that balance is important.”n keeping with Brien’s comments, Mynd is trying to strike the perfect balance. The company is a continuation of the co-CEOs’ work at Waypoint. Underlying both companies is the fundamental bet that software can reduce—or even eliminate—the time-intensive logistical headache of managing a rental property, thus increasing the effective RO of the investment, allowing the management system to scale to a very large number of units. , they got up to 17,000.However, Mynd is not trying to do away with humans altogether. The company’s operations sales will require manpower to support the digital component.“Our whole philosophy—that think was a big part of our success at Waypoint— was marrying the benefits of scale the technology platform with local experts that are boots on the ground,” Brien said. “Real estate is always will be a very, very local business. No matter how great of an operating platform we build, if we didn’t have the right people on the ground, it wouldn’t work. would say that our philosophy is very much about making people more efficient.”me of those people on the ground may be independent contractors or part-time employees, potentially reducing Mynd’s costs.When the product opens up to the public in March, Mynd’s co-CEOs intend to acquire customers through a mix of digital traditional avenues. Brien Wiel expect to ramp up content marketing in 2017, using articles, webinars, similar means to build name recognition generate inbound leads. Still, Mynd will have a stard sales department.“t’s always going to be a fairly high-touch sales process,” Brien explained. “For most people, a majority of their net worth is tied up in this real estate. We met with someone today; he’s probably got a million dollars of equity in his building. don’t know of any asset class when people are talking about million-dollar investments where they just kind of haphazardly decide to try something.”Mynd’s CEOs hope to charge lower fees than the current crop of non-digital property managers, while offering a more convenient, more transparent experience for owners. Their platform will coordinate things like dispatching a plumber to fix a leaky faucet without having to align three different people’s schedules. Data about what’s happening at each property will be easily accessible to users. Brien emphasized the mobile app, calling Mynd’s approach “real-time property management”.“Once we build our system we have all the data in our system,” he said, “we can start to provide owners with lots of interesting information. think in the future, we’ll transform ourselves from more of a quoteunquote ‘property manager’ to an investment manager.”“Transforming the asset class” is a focus of Brien’s.“There’s a lot of people on the sidelines who just don’t know how to manage the properties themselves aren’t impressed enough with existing property-management companies to allow them to manage for them,” Brien said. “ think those people will come off the sidelines, think people who own property today will be more willing to invest more capital into the asset class if we can make it more like other asset classes.”Already, Brien is sure.“There’s a belief out there that property management is going to change,” he said. “ mean, it doesn’t take much to look at how property management is done, to have some understing of new technologies that are used in other industries, to ask yourself the question, ‘Why is property management still done this way?’ don’t think that’s too big of a leap of faith.”Taking away the headache for owners who manage their own rental properties offering a better service than the traditional property managers, is what Brien Wiel see as the key to unlocking this potential.“The ability to allow an owner to have complete transparency into the operations of their real estate,” Brien said, “to make investing in single-family homes small apartment buildings more like owning a stock or a bond, where you can go online any time find out how your investment is performing— mean, why can’t you do that with investment real estate?”f Mynd can make good on its potential, the answer will be, “You can do that with investment real estate."This article originally appeared in the February 2017 issue of DS News magazine.
By nya Mann DS NewsTackling Tech, February ssueFebruary 1, 2017
