Mynd  / Careers

Join Us

We’re blowing the roof off the property management industry.
Grab a job here, and you’ll be surrounded by some outstanding folks who are great at what they do, and are a part of an exciting business venture where their contributions are acknowledged, appreciated and rewarded.

In addition to degrees, certifications and accomplishments, etc., being smart, assertive, resourceful, reliable, patient and collaborative get our attention. We also value strong soft skills. So if you’re emotionally intelligent, compassionate, empathetic and kind, we’d really like to hear from you.

Learn more about What we Have in Mynd


  • Property Manager

    About the Role

    The primary purpose of this position is provide oversight of all areas of property management including leasing, repairs and maintenance. Monitors compliance in all areas of the business, including but not limited to complying with various city’s rent control ordinances and ensuring employee practices are in accordance with our organization’s policies and applicable laws. The Property Manager will use various forms of technology to work with prospective and current residents from leasing to move-out by setting up self-showings, in-person showings, managing open houses and attending to residents’ requests, coordinating collections activities, and ensuring the property is well maintained.

    Essential Job Functions – Position Requirements
    • Manage a portfolio inclusive of both small multi-family buildings and single family residential homes, using technology, to meet company objectives and metrics.
    • Oversee daily property portfolio operations which may include, leasing, screening, application approvals, managing move-ins and move-outs, rent collection, administrative responsibilities, renewals, and accounts payables.
    • Responsible for maintaining occupancy levels, ensuring positive Resident relations and complying with all reporting requirements.
    • Manage Prospective Resident, Current Resident and Property related issues as they arise and document in specified property management system.
    • Provides exceptional customer service at all times by attending to leasing processes, resident move ins, move outs, calls and requests immediately in compliance with company policy and practices.
    • Manages all electronic record keeping, including lease files for the Residents in the assigned area; ensures file management quality control including document storage in proprietary database.
    • Responsible for all cash handling and accounts receivable management for assigned portfolio
    • In conjunction with the Asset Operations team, Property Manager is responsible for assessing condition of properties and recommending minor repairs and conducting property inspections.
    • Manage maintenance oversight for assigned portfolio homes.
    • Work with internal Product and Engineering departments to recommend workflow changes, technology enhancements to internal and vendor platforms, and act as primary tester for new releases to internal platform.
    Skills and Abilities
    • Flexible schedule with ability to work evenings and weekends, as needed.
    • Ability to work well using mobile office electronic tools. Strong understanding of technology.
    • Strong customer service, written and verbal communication, organizational and interpersonal skills required.
    • Ability to develop and maintain strong relationships with customers and ensure staff does the same.
    • Positive, can-do attitude with a commitment to excellence and achieving goals.
    • Ability to create, implement and manage a budget and generate financial reporting out of systems.
    • Computer proficiency, including Microsoft Office Applications.
    • Ability to deal effectively with a diversity of individuals.
    • Can effectively work independently and as a member of various teams and committees.
    Minimum Requirements – Position Requirements
    • High School or GED with over 3 years of specialized training or experience in the real estate industry in a leadership position
    • Associates degree in Business or related field, or equivalent combination of education and experience required.
    • At least five years of experience in property management, with three years as a property manager with a minimum of 300 units.
    • Must be knowledgeable in San Francisco Rent Board (rent control) ordinances and procedures.
    • Must possess a valid driver’s license; prefer to have own vehicle.
    • Must be willing to use personal cell phone.
    • Must be able to travel within assigned area a minimum of 20% of the time.
    • Five years of experience using property management software, such as Yardi, MRI, AppFolio, Onesite and/or Propertyware.
    • Bachelor’s Degree preferred.
    • Real Estate License preferred.
    Working Conditions

    The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Both indoor and outdoor work, in all types of weather, is required.

    Sensory Demands: Sensory demands include use of mobile devices and a computer, which may cause eyestrain and occasional headaches along with hand / wrist strains from using computer keyboard and mouse. The office may be noisy and busy making it difficult for this position to concentrate.

    Mental Demands: This position will have to manage a number of requests and situations at one time. Stress may be caused by the need to complete tasks within tight deadlines.

    Vision: See in the normal visual range, with correction if needed. Hearing: Hear in the normal audio range, with correction if needed.

    To apply, please email sandra.parke@mynd.co

  • Field Associate, South Bay

    Title: Field Associate, South Bay

    Department: Property Management

    Reports to: Property Manager

    Status: Full Time

    Job Summary:

    The Field Associate, referred to as a “Runner,” is Mynd’s “boots on the ground.” The Runner is an essential role on the property management team, assisting with functions that require in-person visits to our apartment buildings. The Runner assists in functions from leasing and rent collection to repair & maintenance and inspections. This position would be assigned to a portfolio of properties in the South San Francisco Bay (San Jose, Santa Clara, Sunnyvale…), but may need to assist with other regions throughout the Bay Area.

    Essential Job Functions:
    • Using mobile technology to assist with inspections of units, including but not limited to: Rent Ready, Move-In, Initial Move-Out, Move-Out, City and County Required, and Preventative Maintenance.
    • Set up properties with smart lock boxes.
    • Assist with leasing units by placing keys in lockboxes for self-showings, hosting open houses as requested and performing in-person showings as needed.
    • Deliver resident communication and legal documents as required and within local, state and federal regulations.
    • Assist the repair and maintenance department by visually diagnosing issues, taking photos and video of reported repairs and meeting vendors at properties.
    • Conduct exterior property inspections, as scheduled.
    • Assist with touch up cleaning of vacant units between residents.
    • Perform other duties as required.
    Skills and Abilities
    • Self starter with ability to manage themselves in the field with minimal supervision
    • Must be able to work at varying times, including evening and weekends hours and be available for on call status.
    • Must have ability to viably communicate verbally and in writing. Bilingual a plus.
    • Have strong customer service skills.
    Minimum Requirements - Position Requirements:
    • High school or GED
    • Ability to drive yourself to properties throughout the Bay Area.
    • Reliable transportation with valid registration and adequate insurance.
    • Valid driver’s license.
    • Must own smart phone and possess adequate skills to manage tasks and reports through mobile applications.
    • Must be able to pass a criminal background check and drug screen.
    Working Conditions:
    • Both indoor and outdoor work in all types of weather
    • May be required to stand for several hours at a time, to climb up and down stairs several times each day and to lift a minimum of 30 pounds with ease.
  • Mynd –Staff Property Accountant

    About the Company:

    Mynd co-founders Doug Brien and Colin Wiel’s friendship traces back many years. From a mutual passion for real estate, the duo launched the 2nd largest NYSE publicly traded, single-family rental REIT in the US. Seemingly overnight, Waypoint Homes grew to 500+ staff, managing a portfolio of over $3 billion in rental properties across the country. In 2014, Doug and Colin received the E&Y Northern California Entrepreneurs of the Year and were listed among the 100 Most Intriguing Entrepreneurs by Goldman Sachs. Even as industry detractors believed that single-family rentals couldn’t be managed efficiently at scale, the two men were recognized as industry trailblazers. And they weren’t finished. Doug and Colin’s collective experience sparked an idea — cause a major shift in how real estate management is done. Where every investor owner and tenant is truly respected, heard and valued by its rental property management company — not an afterthought. The result is the first mobile-focused rental property management company in the country, powered by an industry-first mobile app that provides you rich, up-to-the-minute data on maintenance updates to rental income status and beyond. You’ll now be a tap and swipe away from your rental properties, the same way you are with your stock market and other investments. Add in unparalleled service from a team who has your best interests at heart, at all times, and this is what Doug and Colin have in MYND.

    ABOUT THE ROLE

    The Property Accountant will provide full scale accounting support for the property management team, and function as a key member of the team. This role is responsible for communicating financial results to both external clients and management team. The skills required to succeed in this role include strong accounting and communication skills. Collaboration and communication is a key aspect of this position.

    Prior Experience and Skills
    • Provide daily accounting functions
    • Prepare and distribute monthly financial reports – prepare monthly journal entries, financial statement preparation/reconciliation and bank reconciliations.
    • G/L activity posting, Balance Sheet reconciliation and maintenance of subsidiary ledgers
    • Support Property Accountant Managers with ad hoc projects, monthly closes and distributions
    • Monitor cash receipt postings, tenant billings, billing adjustments and perform tenant ledger reconciliations when necessary
    • Review invoice coding and invoice workflow to ensure timely payments to vendors
    • Coordinate with various departments, such as Property Management to ensure accounting accuracy
    • Provide accounting detail and assistance to external auditors
    • Calculation of bi- monthly management fees based on management agreements with each property owner
    • Prepare annual 1099 and 1096 reporting to vendors and IRS
    • Performs other assignments as requested
    REQUIREMENTS
    • Bachelor’s degree in Accounting is required; CPA desirable.
    • Minimum of 3 years of Real Estate Accounting experience is preferred. Property management experience a plus.
    • High degree of accuracy and attention to detail.
    • Adaptability – maintains effectiveness in varying environments, tasks and responsibilities, or with various types of people.
    • Planning and Organizing – ability to establish a course of action to accomplish goals and evaluate results.
    • Ability to multitask - work successfully under pressure and effectively prioritize and manage time and workload to meet client needs.
    • Client Focus – dedicated to meeting the expectations and requirements of the external and internal client, establishes and maintains effective relationships with clients, and gains their trust and respect.
    • Dealing with Ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, can comfortably handle risk and uncertainty.
    • Drive for Results – can be counted on to exceed goals successfully, bottom line oriented, pushes self and others for results.
    • Microsoft office product knowledge, Excel and real estate accounting software preferred.
    • Thrives in fast-pace environment.

    To apply, please email jobs@mynd.co

  • Resident Operations Manager

    About Mynd

    Mynd will create a simpler, more profitable and trusted way to own and rent small investment properties. We believe we can create unparalleled transparency, so that owners feel assured their investments are in good hands. The company believes the current property management model is obsolete. Mynd is building a state-of-the-art technology-enabled operation for investors that eliminates old-school theatrics for a more automated, intelligent, transparent experience.

    What Mynd Believes In

    • Be Myndful
    • Be an A Team
    • Innovate at every opportunity
    • Think like an investor
    • Provide great customer service
    • Celebrate wins

    Perks

    • Competitive salary and ownership in the company through options
    • Full health benefits insurance
    • Subsidized gym membership
    • Dog friendly office located in Uptown Oakland, blocks from BART
    • Free catered lunch once a week, plus free snacks and beverages

    About You

    The perfect Resident Operations Manager is eager to develop a new way of doing business and is hyper
    focused on customer service and efficiencies through the usage of technology. You don’t just question
    why, but have ideas on how to make processes more efficient. You enjoy being a part of the greater
    good and are comfortable being in the lead. You are a team player and are comfortable with change, in
    fact, you love it.

    Title: Resident Operations Manager
    Department: Property Management
    Reports to: Head of Property Management
    Location: Based at Corporate Headquarters in Oakland, CA

    Job Summary:

    The primary purpose of this position is provide oversight of all areas of property management from
    move-in to move-out. The Resident Operations Manager will use various forms of technology to work
    with current residents by attending to residents’ requests, coordinating rent collections activities,
    renewals and rent increases, notices to vacate, move outs and deposit accounting. The Resident
    Operations Manager will be responsible for being the subject expert matter on Mynd’s internal case
    management and task management systems for the processes from move in to move out, excluding
    repairs and maintenance.

    Essential Job Functions – Position Requirements

    • Manage tasks and communication in multiple markets, inclusive of both small multi-family
      buildings (2 - 100 units) and single family residential homes, using technology, to meet company objectives and metrics. The right candidate could grow into a national management role.
    • Oversee daily property portfolio operations which may include managing move-ins and move-outs, rent collection, administrative responsibilities, renewals, and accounts payables.
    • Responsible for ensuring positive Resident relations during oversight of all Resident interactions using an internal case management system.
    • Manage current Resident and Property related issues as they arise and document in specified
      property management system.
    • Manages all electronic record keeping, including lease files for the Residents in the assigned
      area; ensures file management quality control including document storage in proprietary
      database
    • Responsible for all cash handling and accounts receivable management for entire portfolio
    • Work with internal Product and Engineering departments to recommend workflow changes,
      technology enhancements to internal and vendor platforms, and act as primary tester for new releases to internal platform.


    Skills and Abilities

    • Flexible schedule with ability to work evenings and weekends, as needed.
    • Ability to work well using mobile office electronic tools. Strong understanding of technology.
    • Strong customer service, written and verbal communication, organizational and interpersonal skills required
    • Ability to develop and maintain strong relationships with customers and ensure staff does the same
    • Positive, can-do attitude with a commitment to excellence and achieving goals
    • Ability to create, implement and manage a budget and generate financial reporting out systems
    • Computer proficiency, including Google Applications and Microsoft Office Applications
    • Ability to deal effectively with a diversity of individuals
    • Can effectively work independently and as a member of various teams and committees

    Minimum Requirements – Position Requirements

    • High School or GED with over 3 years of specialized training or experience in the real estate industry in a leadership position
    • Associates degree in Business or related field, or equivalent combination of education and
      experience required
    • At least five years of experience in property management, with three years as a property
      manager with a minimum of 300 units
    • Must possess a valid driver’s license; prefer to have own vehicle
    • Must be willing to use personal cell phone
    • Must be able to travel within assigned area a minimum of 20% of the time
    • Five years of experience using property management software, such as Yardi, MRI, AppFolio, Onesite and/or Propertyware
    • Bachelor’s Degree preferred
    • Real Estate Salesperson License preferred
    • Bi-lingual in En


    Working Conditions

    The conditions herein are representative of those that must be met by an employee to successfully
    perform the essential functions of this job. Reasonable accommodations may be made to enable
    individuals with disabilities to perform the essential job functions. Environmental Conditions: The office
    may be a busy facility. This position may have to manage a number of projects at one time, and may be interrupted frequently to meet the needs and requests of residents, clients and contractors. This
    position may find the environment to be busy, noisy and will need excellent organizational, time, and
    stress management skills to complete the required tasks.

    Sensory Demands: Sensory demands include use of mobile devices and a computer, which may cause
    eyestrain and occasional headaches along with hand / wrist strains from using computer keyboard and
    mouse. The office may be noisy and busy making it difficult for this position to concentrate.

    Mental Demands: This position will have to manage a number of requests and situations at one time.
    Stress may be caused by the need to complete tasks within tight deadlines.

    Vision: See in the normal visual range, with correction if needed. Hearing: Hear in the normal audio range, with correction if needed.

    Please apply at jobs@mynd.co

  • Field Associate “Runner”

    Title: Field Associate, SF / East Bay

    Department: Property Management

    Reports to: Property Manager

    Status: Full Time

    Job Summary:

    The Field Associate, referred to as a “Runner,” is Mynd’s “boots on the ground.” The Runner is
    an essential role on the property management team, assisting with functions that require
    in-person visits to our apartment buildings. The Runner assists in functions from leasing and
    rent collection to repair & maintenance and inspections. This position would be assigned to a
    portfolio of properties in the East Bay and San Francisco, but may need to assist with other
    regions throughout the Bay Area.

    Essential Job Functions:
    • Using mobile technology to assist with inspections of units, including but not limited to: Rent Ready, Move-In, Initial Move-Out, Move-Out, City and County Required, and
      Preventative Maintenance.
    • Set up properties with smart lock boxes.
    • Assist with leasing units by placing keys in lockboxes for self-showings, hosting open houses as requested and performing in-person showings as needed.
    • Deliver resident communication and legal documents as required and within local, state and federal regulations.
    • Assist the repair and maintenance department by visually diagnosing issues, taking photos and video of reported repairs and meeting vendors at properties.
    • Conduct exterior property inspections, as scheduled.
    • Assist with touch up cleaning of vacant units between residents.
    • Perform other duties as required.
    Skills and Abilities
    • Self starter with ability to manage themselves in the field with minimal supervision
    • Must be able to work at varying times, including evening and weekends hours and be available for on call status.
    • Must have ability to viably communicate verbally and in writing. Bilingual a plus.
    • Have strong customer service skills.
    Minimum Requirements - Position Requirements:
    • High school or GED
    • Ability to drive yourself to properties throughout the Bay Area.
    • Reliable transportation with valid registration and adequate insurance.
    • Valid driver’s license.
    • Must own smart phone and possess adequate skills to manage tasks and reports through mobile applications.
    • Must be able to pass a criminal background check and drug screen.
    Working Conditions:
    • Both indoor and outdoor work in all types of weather
    • May be required to stand for several hours at a time, to climb up and down stairs several times each day and to lift a minimum of 30 pounds with ease.

    To apply, please email jobs@mynd.co