Mynd  / Careers

Join Us

We’re blowing the roof off the property management industry.
Grab a job here, and you’ll be surrounded by some outstanding folks who are great at what they do, and are a part of an exciting business venture where their contributions are acknowledged, appreciated and rewarded.

In addition to degrees, certifications and accomplishments, etc., being smart, assertive, resourceful, reliable, patient and collaborative get our attention. We also value strong soft skills. So if you’re emotionally intelligent, compassionate, empathetic and kind, we’d really like to hear from you.

Learn more about What we Have in Mynd


  • HR Generalist

    About Mynd

    Mynd, a technology-enabled property management company, is rethinking how residential properties are managed. Mynd is introducing efficiencies to the industry to empower smarter investing decisions and more pleasant and effective property owner and resident experiences.

    What Mynd Believes In

    • Be Myndful
    • Be an A Team
    • Innovate at every opportunity
    • Think like an investor
    • Provide great customer service
    • Be Transparent

    Perks

    • Competitive salary and ownership in the company through options
    • Full health benefits insurance
    • Subsidized gym membership
    • Dog friendly office located in Uptown Oakland, blocks from BART
    • Free catered lunch once a week, plus free snacks and beverages

    Key Responsibilities

    • Develop, maintain, and continuously improve programs, processes, systems, and guidelines to help align the workforce with the goals of the company.
    • Lead scheduling and implementation of annual performance review cycle
    • Conduct job analysis to determine appropriate market pricing; advise management on compensation actions for employees.
    • Provide day-to-day benefits administration services. Assisting employees with any claim issues.
    • Monitor and evaluate the company's benefits programs, including insurance programs, 401(k) retirement plans, sick leave, time off, and vacation policies. Complete yearly compliance reports.
    • Maintain our HRIS system and make all employee data changes in a timely manner. Identify shortcomings, if any, and evaluate other platforms used by similar size organizations.
    • Conduct investigations when employee complaints or concerns are brought forth.
    • Maintain knowledge of government regulations, benefit program trends, and practices among similar organizations.
    • Ensure compliance with all existing governmental and labor legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), and so forth. Maintain minimal company exposure to lawsuits.
    • Perform other miscellaneous duties as assigned.
    • Assist in recruitment needs such as candidates background/reference checks; counsel managers on candidate selection; facilitate onboarding activities for new-hire including healthcare insurance; conduct orientation and training for new-hire and owning the I-9 verification process; terminations; conduct and analyze exit interviews; recommending changes and improvement.
    • Assist Recruiters with scheduling interviews, coordinating and maintaining a positive candidate experience during onsite interviews, and conducting searches when necessary.

    Requirements

    • Bachelor’s degree in human resources, business or related field. Master’s degree preferred
    • HR certification preferred
    • 5+ years of experience in Human Resources
    • Knowledge of HR policies, procedures, compliance and practices
    • Experience in administration of benefits and compensation programs and other Human Resources programs.
    • Expertise in the design, development, implementation, and administration of all types of compensation and benefits programs (executive, sales, and all other employees)
    • Excellent leadership, communication, interpersonal, and management skills
    • Excellent priority setting skills with the flexibility and adaptability to respond to shifting business needs
    • Excellent problem-solving, critical thinking, deductive reasoning, inductive reasoning, and analytical skills
    • High professional standards and strong customer experience mentality with an energetic, positive attitude to build partnerships, relationships, and trust easily
    • Intermediate to advanced Microsoft Word, Excel, PowerPoint, and Outlook skills
    • Limited travel based on business needs
  • National Resident Operations Manager

    About Mynd

    Mynd, a technology-enabled property management company, is rethinking how residential properties are managed. Mynd is introducing efficiencies to the industry to empower smarter investing decisions and more pleasant and effective property owner and resident experiences.

    What Mynd Believes In

    • Be Myndful
    • Be an A Team
    • Innovate at every opportunity
    • Think like an investor
    • Provide great customer service
    • Be Transparent

    Perks

    • Competitive salary and ownership in the company through options
    • Full health benefits insurance
    • Subsidized gym membership
    • Dog friendly office located in Uptown Oakland, blocks from BART
    • Free catered lunch once a week, plus free snacks and beverages

    About You

    The perfect National Resident Operations Manager is eager to develop a new way of doing business and is hyper focused on customer service and efficiencies through the usage of technology.  You don’t just question why, but have ideas on how to make processes more efficient.  You enjoy being a part of the greater good and are comfortable being in the lead.  You are a team player and are comfortable with change, in fact, you love it.  

    Title: National Resident Operations Manager

    Department: Property Management

    Reports to: Head of Property Management

    Location: Based at Corporate Headquarters in Oakland, CA

    Job Summary:

    The primary purpose of this position is to provide oversight to all areas of property management from move-in to move-out.  The Resident Services Manager oversees multiple markets and will use various forms of technology to work with current residents by attending to residents’ requests, coordinating rent collections activities, renewals and rent increases, notices to vacate, move outs and deposit accounting.  The Resident Services Manager will be responsible for being the subject expert matter on Mynd’s internal case management and task management systems for the processes from move in to move out, excluding repairs and maintenance.  

    Essential Job Functions – Position Requirements

    • Lead, direct and train Resident Services associates, consultants and call center for all tasks associated with Resident Services.
    • Manage tasks and communication in, inclusive of both small multi-family buildings (2 - 100 units) and single family residential homes, using technology, to meet company objectives and metrics.
    • Oversee daily property portfolio operations which may include managing move-ins and move-outs, rent collection, administrative responsibilities, renewals, and accounts payables.
    • Responsible for ensuring positive Resident relations during oversight of all Resident interactions using an internal case management system.
    • Manage current Resident and Property related issues as they arise and document in specified property management system.
    • Manages all electronic record keeping, including lease files for the Residents in the assigned area; ensures file management quality control including document storage in proprietary database.
    • Responsible for all cash handling and accounts receivable management for national portfolio.
    • Work with internal Product and Engineering departments to recommend workflow changes, technology enhancements to internal and vendor platforms, and act as primary tester for new releases to internal platform.

    Skills and Abilities

    • Flexible schedule with ability to work evenings and weekends, as needed.
    • Ability to work well using mobile office electronic tools.  Strong understanding of technology.
    • Strong customer service, written and verbal communication, organizational and interpersonal skills required
    • Ability to develop and maintain strong relationships with customers and ensure staff does the same
    • Positive, can-do attitude with a commitment to excellence and achieving goals
    • Ability to create, implement and manage a budget and generate financial reporting out of systems
    • Computer proficiency, including Google Applications and Microsoft Office Applications
    • Ability to deal effectively with a diversity of individuals
    • Can effectively work independently and as a member of various teams and committees

    Minimum Requirements – Position Requirements

    • High School or GED with over 3 years of specialized training or experience in the real estate industry in a leadership position
    • Associates degree in Business or related field, or equivalent combination of education and experience required
    • At least five years of experience in property management, with three years as a property manager with a minimum of 500 units
    • Must possess a valid driver’s license; prefer to have own vehicle
    • Must be willing to use personal cell phone
    • Must be able to travel a minimum of 20% of the time
    • Five years of experience using property management software, such as Yardi, MRI, AppFolio, Onesite and/or Propertyware
    • Bachelor’s Degree preferred
    • Real Estate Salesperson License preferred

    Working Conditions

    The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environmental Conditions: The office may be a busy facility. This position may have to manage a number of projects at one time, and may be interrupted frequently to meet the needs and requests of residents, clients and contractors. This position may find the environment to be busy, noisy and will need excellent organizational, time, and stress management skills to complete the required tasks.

    Sensory Demands: Sensory demands include use of mobile devices and a computer, which may cause eyestrain and occasional headaches along with hand / wrist strains from using computer keyboard and mouse. The office may be noisy and busy making it difficult for this position to concentrate.

    Mental Demands: This position will have to manage a number of requests and situations at one time. Stress may be caused by the need to complete tasks within tight deadlines.

    Vision: See in the normal visual range, with correction if needed. Hearing: Hear in the normal audio range, with correction if needed.

  • Assistant Property Manager

    About Mynd

    Mynd, a technology-enabled property management company, is rethinking how residential properties are managed. Mynd is introducing efficiencies to the industry to empower smarter investing decisions and more pleasant and effective property owner and resident experiences.

    What Mynd Believes In

    • Be Myndful
    • Be an A Team
    • Innovate at every opportunity
    • Think like an investor
    • Provide great customer service
    • Celebrate wins

    Perks

    • Competitive salary and ownership in the company through options
    • Full health benefits insurance
    • Subsidized gym membership
    • Dog friendly office located in Uptown Oakland, blocks from BART
    • Free catered lunch once a week, plus free snacks and beverages

    About You

    The perfect Assistant Property Manager is eager to develop a new way of doing business and is hyper focused on customer service and efficiencies through the usage of technology. You don’t just question why, but have ideas on how to make processes more efficient.  You enjoy being a part of the greater good and your organizational skills are rivaled by no one.  You are a team player and are comfortable with change, in fact, you love it.  

    What Mynd Believes In

    • Be Myndful
    • Be an A Team
    • Innovate at every opportunity
    • Think like an investor
    • Provide great customer service
    • Celebrate wins

    Perks

    • Competitive salary and ownership in the company through options
    • Full health benefits insurance
    • Subsidized gym membership
    • Dog friendly office located in Uptown Oakland, blocks from BART
    • Free catered lunch once a week, plus free snacks and beverages

    About You

    The perfect Assistant Property Manager is eager to develop a new way of doing business and is hyper focused on customer service and efficiencies through the usage of technology.  You don’t just question why, but have ideas on how to make processes more efficient.  You enjoy being a part of the greater good and your organizational skills are rivaled by none.  You are a team player and are comfortable with change, in fact, you love it.  

    Title: Assistant Property Manager

    Department: Property Management

    Reports to: Regional Property Manager

    Location: Bay Area, CA

    Job Summary:

    The primary purpose of this position is provide organizational oversight to the  property management tasks performed in the field for a portfolio of sub 50 unit multi-family buildings  and single family homes throughout the San Francisco Bay Area.  The Assistant Property Manager will use various forms of technology to provide service to prospective and current residents from leasing to move-out and ensuring the property is well maintained. Additionally, the Assistant Property Manager will oversee the day-to-day tasks for the Property Associates and Onsite Managers in the region.

    Essential Job Functions – Position Requirements

    • Assist in managing a portfolio inclusive of both small multi-family buildings (2 - 50 units) and single family residential homes, using technology, to meet company objectives and metrics.
    • Act as primary point of contact between associates in the field and centralized functions.
    • Utilize technology and judgement to assess, organize and schedule tasks by priority and geographical location. Ensure recurring and one-time tasks are completed.
    • Oversee Property Associates, who deliver notices, complete inspections and various other support tasks for property management.
    • Oversee Onsite Managers, who live on the premise of any property with sixteen or more apartments and perform various tasks at the property.
    • Provides exceptional customer service at all times by assisting the corporate functional teams by scheduling and assisting with leasing processes, rent collections, resident move ins, move outs, rent increases in compliance with company policy and practices.
    • Enthusiastically support innovation by  testing software, processes and organizational changes and providing feedback.

    Skills and Abilities

    • Flexible schedule with ability to work evenings and weekends, as needed.
    • Ability to work well using mobile office electronic tools.  Strong understanding of technology.
    • Strong customer service, written and verbal communication, organizational and interpersonal skills required
    • Ability to develop and maintain strong relationships with customers and ensure staff does the same
    • Positive, can-do attitude with a commitment to excellence and achieving goals
    • Computer proficiency, including Google Applications and Microsoft Office Applications
    • Ability to deal effectively with a diversity of individuals
    • Can effectively work independently and as a member of various teams and committees

    Minimum Requirements – Position Requirements

    • Associates degree in Business or related field, or equivalent combination of education and experience required
    • At least one year of experience in office administration, account management or other role requiring strong organizational skills and customer service.
    • Must possess a valid driver’s license and have own vehicle
    • Must be willing to use personal cell phone
    • Must be able to travel within assigned area a minimum of 25% of the time
    • Bachelor’s Degree preferred

    Working Conditions

    The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

    Environmental Conditions: The office may be a busy facility. This position may have to manage a number of projects at one time, and may be interrupted frequently to meet the needs and requests of residents, clients and contractors. This position may find the environment to be busy, noisy and will need excellent organizational, time, and stress management skills to complete the required tasks.

    Sensory Demands: Sensory demands include use of mobile devices and a computer, which may cause eyestrain and occasional headaches along with hand / wrist strains from using computer keyboard and mouse. The office may be noisy and busy making it difficult for this position to concentrate.

    Mental Demands: This position will have to manage a number of requests and situations at one time. Stress may be caused by the need to complete tasks within tight deadlines.

    Vision: See in the normal visual range, with correction if needed. Hearing: Hear in the normal audio range, with correction if needed.